Designing a Communication Infrastructure That Reduces Friction
How to reduce communication friction with availability windows, distributed decisions, and distinguishing real constraints from behavioral patterns you’re compensating for.
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How to reduce communication friction with availability windows, distributed decisions, and distinguishing real constraints from behavioral patterns you’re compensating for.

When user stories grow from cards to paragraphs, you don’t have better requirements—you have communication friction you’re compensating for with text.

Why teams prefer crisis work to planning, the neurochemistry of firefighting, and how to break the addiction through disciplined leverage points.

How AI coding assistants create false productivity gains while teams unknowingly sacrifice code quality and business value.

Why development fundamentals become critical when AI assistants join your workflow – and how to avoid common integration pitfalls.

“Same issues, different sprint.” Does that resonate with your team? Your retrospectives dutifully identify problems, action items are meticulously recorded, and then… nothing fundamentally changes. The real issue often isn’…

Despite expanding an engineering team and investing in advanced tools, delivery timelines worsened due to a misleading focus on individual productivity over system productivity. Increasing developer numbers led to communication overhead, dependency conflicts, and context switching. Shifting to flow-centric metrics improved collaboration and sustainable productivity, enabling faster, higher-quality delivery.

The post reflects on the evolution of software development, highlighting three key eras: the Age of Process, the Age of People, and the current Age of Tools. It emphasizes the importance of discipline and a balanced approach, combining people, processes, and tools, to navigate challenges and achieve high-quality software development effectively.

Timeboxing is a vital practice in Agile methodologies, enhancing productivity and predictability. It structures work within iteration-based frameworks like Scrum and XP, creating urgency and facilitating planning. In continuous methodologies like Kanban, it maintains focus and allows for efficient process improvements. Overall, timeboxing drives measurable outcomes and sustainable productivity across various environments.

Extending deadlines in software projects often reduces productivity, as evidenced by the ‘Beginning, Middle, and End’ cycle. Adopting shorter two-week? iterations enhances focus, feedback value, and engagement, while maintaining a sense of urgency. This approach stabilizes team velocity and promotes effective breakdown of tasks, ultimately optimizing workflow and delivering quality outcomes.