The Crisis Management Addiction: Why Your Team Prefers Chaos to Planning
Why teams prefer crisis work to planning, the neurochemistry of firefighting, and how to break the addiction through disciplined leverage points.
Anticipating the Security Wake-Up Call: Lessons the history
Why we’re heading for another security crisis. And why the way out is not sexy enough to merit decision makers to adopt improvement practices.
Improvement is Invisible even when It Prevents a Crisis
Why improvement loses to tools, the ROI impossibility in software, and systemic People-Process-Tools thinking that creates invisible but lasting advantage.