I Want to Speak to a Human Who Can Make Decisions
The story about a MOT that revealed a systemic problem in how organisations deal with decisions.
Empowering Growth Through Education, Coaching & Development | Agile Coaching services

The story about a MOT that revealed a systemic problem in how organisations deal with decisions.

When user stories grow from cards to paragraphs, you don’t have better requirements—you have communication friction you’re compensating for with text.

How “give it to the most capable developer” creates structural dependencies, and why your technical strengths now bottleneck team capability.

Why teams prefer crisis work to planning, the neurochemistry of firefighting, and how to break the addiction through disciplined leverage points.

Why we’re heading for another security crisis. And why the way out is not sexy enough to merit decision makers to adopt improvement practices.

Why improvement loses to tools, the ROI impossibility in software, and systemic People-Process-Tools thinking that creates invisible but lasting advantage.

Why AI tools won’t fix impossible deadlines. Building accountability, evidence-based pushback, and sustainable planning that creates trust through consistent delivery.

Why AI productivity hype creates perception gaps and amplifies team dysfunction for scaling organizations.

How AI coding assistants create false productivity gains while teams unknowingly sacrifice code quality and business value.

Why development fundamentals become critical when AI assistants join your workflow – and how to avoid common integration pitfalls.